Customer Complaint and Feedback Channels

We are committed to providing you with the highest quality products and services. However, if you encounter any issues while using our products or have any dissatisfaction or suggestions regarding our services, we sincerely invite you to provide feedback or file a complaint using the following methods. We will prioritize your concerns and work diligently to resolve them.

● Upon receiving a complaint, we will conduct a preliminary confirmation and address it within 24 hours.

● During the handling process, we may contact you using the information you provided to gather more details or inform you of the progress.

● Once the complaint is resolved, we will notify you of the outcome via [phone/email/text message] and ask for your feedback on your satisfaction with the resolution.

Thank you for your understanding and support! We look forward to continuing to provide you with satisfactory products and services.

● We are committed to treating every complaint seriously, ensuring that your voice is heard and your issues are resolved.

● We will continuously improve to provide you with a better service experience.